+255 795 220 600Mon–Sat, 7AM–9PM
Book a PickupGet in Touch
We're here to assist with your courier needs
Phone / WhatsApp
+255 795 220 600
info@globalexpress.co.tz
Location
Natai Plaza, 4th Floor
Cocacola Road, Mikocheni, Dar es Salaam
Business Hours
Monday – Saturday
7:00 AM – 9:00 PM
Send Us a Message
Claims & Compensation
Fair, transparent cover if something goes wrong
Standard cover applies to every parcel automatically; declare a higher value at booking for extra peace of mind.
| Incident type | Standard compensation | Declared value coverage |
|---|---|---|
| Loss of parcel | Up to TZS 50,000 or declared value (whichever is lower) | Up to declared value (with premium) |
| Damage to parcel | Repair cost or replacement value, up to TZS 50,000 | Up to declared value (with premium) |
| Delivery delay | Refund of delivery fee | Refund of delivery fee |
Declare high-value items at booking for a 1.5% premium (minimum TZS 2,000) to raise cover up to the declared value.